Shipping policy

Shipping

Products in the Elle MD shop are fulfilled and shipped directly by our Shopify Collective suppliers.

Available shipping options, rates, and delivery estimates are shown at checkout based on the products in your order, the supplier fulfilling them, and the delivery destination.

Because different products may be fulfilled by different suppliers, items from the same order may arrive in separate packages and at different times.

Tracking

Once an item ships, you will receive shipping confirmation and tracking information when available.

Shipping destinations

Available supplier shipping rates are currently displayed at checkout for the United States, Canada, and eligible international destinations. Availability and cost can vary by product, supplier, and destination.

Address changes

Please review your shipping address carefully before placing your order. If you notice an error after ordering, contact us promptly. We cannot guarantee that an address can be changed once a supplier has begun processing the order.

Questions about your shipment?

If you have questions about an order, shipment, or delivery, contact us and we will help you determine the appropriate next step.